FAQ

Access

StartSpace is now open to members. As part of our COVIDSafe plan, you’ll need to check in on arrival via our QR code system.

Once your membership application has been approved, we’ll contact you to book an onsite induction and receive your access card. When you’ve completed induction, you can access the space whenever we are open (subject to density limits). You’ll need to check in using the Victorian Government QR Code Service when you enter the Library.

StartSpace numbers are limited to ensure safe physical distancing. If StartSpace is at capacity, you’re welcome to use another one of our beautiful rooms at the Library. 

You can join our online community on Slack by emailing startspace@slv.vic.gov.auWe’re still running all our programs and events online, so keep an eye on our Events page for updates.

About membership

StartSpace was created for those in the early stages of developing their business. Your application lets us know what stage you’re at, and helps us understand more about your business and what kind of support you need.

We’ll get back to you as soon as we can after receiving your application to book an induction. The team will give you an overview of the space and program offer and give you your access card. Each induction session runs for around 30 minutes. 

StartSpace focuses on early stage founders, and it is our hope that you graduate from the space as your business takes off.

Initial membership is for 6 months, with quarterly check-ins to evaluate your progress.

About the space

StartSpace meeting rooms are unavailable at the momentto help us safely manage visitor numbers and movements within the space 

Only StartSpace members who have attended an onsite induction can access StartSpace.

If you’d like to find out more about StartSpace before applying, you can chat to our Community Lead at our regular Small Business Support drop-in sessions via Zoom. One inducted, you will be able to access the space whenever we are open (subject to density limits). 

No. You will not be able to use StartSpace or the State Library as your mailing address or registered office address. It is also not possible for the StartSpace team to provide any specific documentation to support internship placements or grant applications (though we are happy for you to reference your StartSpace membership in any submissions). 

No. We encourage you to bring your own device and use the wi-fi.

You can also access the public PCs in the main Library information centre, which are currently offered on a walk-up basis.

No. All desks are hot desks, so there’s nowhere secure to leave your belongings. 

We offer a suite of business development workshops and public events to inspire, engage and inform. All our events are currently offered online, and we’ll transition to in-person events once it’s safe to do so. 

The StartSpace area is exclusive to members. We can, however, host teams of up to 3 members (each team member will need to submit an application and attend an induction). 

StartSpace is a shared spaceso is not guaranteed to be silent. You’ll be allowed to take calls at your desk, but at a respectful volume that takes other StartSpace members into consideration.

Email the team at startspace@slv.vic.gov.au and we’ll be happy to answer your questions.