FAQ

About membership

StartSpace was created for those in the early stages of developing their business. Your application lets us know what stage you’re at, and helps us understand more about your business and what kind of support you need.

We have frequent inductions so you can book into one that best suits your schedule. The team will give you an overview of the space and program offer and give you your access card. Each session runs for around 90 minutes.

We run regular tours – book now.

StartSpace focuses on early stage founders, and it is our hope that you graduate from the space as your business takes off.

Initial membership is for 6 months, with quarterly check-ins to evaluate your progress.

About the space

StartSpace members can book the meeting rooms through an online platform. You’ll find out more during your induction session.

StartSpace members can book the meeting rooms for approximately two hours a month. StartSpace Loft members can book their boardroom for two hours a week.

Only StartSpace members can book meeting rooms. If you’d like to use the space for an event, contact the team at startspace@slv.vic.gov.au.

If you’re interested in seeing the space, you can find out tour times here. Or you can just stop by and chat to our Community Lead.

Once you’ve been accepted for StartSpace membership and attended induction, you can stop by the space whenever you like during opening hours.

No. If you have mail sent to StartSpace, it will be returned to sender.

No. We encourage you to bring your own device and use the wi-fi.

You can also access the public PCs in the main Library information centre.

All desks are hot desks, so there’s nowhere secure to leave your belongings.

StartSpace Loft members have access to day lockers in the Loft space.

There are also self-service lockers available in the Library’s Russell Street Welcome Zone, and in the Quad.

We will offer a suite of business development workshops and public events to inspire, engage and inform.

StartSpace members aren’t permitted to bring guests into the space. However, you’re very welcome to book a meeting room and host them.

StartSpace is a shared space. At any one time there can be 173 people using both levels of StartSpace, so the space will not be silent. You’ll be allowed to take calls at your desk, but at a respectful volume that takes other StartSpace members into consideration.

You can also use the La Trobe Reading Room and the Arts Reading Room, which are designated quiet spaces.

Email the team at startspace@slv.vic.gov.au and we’ll be happy to answer your questions.